Notice: Items are available for purchase again but due to a close family death, November 1, 2025 it might take a little longer to mail orders. 
I usually mail out orders within 2 business days but for a while it could take up to 3-5 business days.

I am not taking any special orders or orders for made to order items. 
I will be listing a limited number of items for a while.

Sorry for any inconvenience. 
Pat @
Custom Pet and Tack


 

Shop Policies

Refund policies:

1. A return/refund request must be made within 5 business days of delivery and sent back within 10 business days. after this, NO returns/refunds will be considered.

2. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, no refunds. 
If the buyer wants it back, they are responsible for shipping cost to mail it back to them.

3. No shipping is refunded nor do I pay the shipping to get the item back if I have sent you the correct item. 

4. When returning items, if the item comes back to me damaged in the mail or if the item is lost then no refund will be given. It will be up to the buyer to file an insurance claim with USPS to get their money back.

5. I don't do exchanges because I won't have a record of the order.

Shipping:

Items are mailed to the address on your Paypal account. No exceptions. So please be sure it is correct before submitting a payment.
The address you've entered will be the address printed on your postage label. If incorrect I am unable to change it.

I only ship to the USA.

No Exchanges.

Contact email: venture2@bellsouth.net or use the contact link at the bottom of any of my site pages.
Location: North Carolina.